Terms of service

Welcome to Innovate, the Label! By accessing our website or using our services, you agree to be bound by these Terms of Service. Please read them carefully.

Use of the Website

  • The website and its content are intended for your personal, non-commercial use only.
  • You must not misuse the website by knowingly introducing viruses, trojans, or other malicious material.

Account Registration

  • To access certain features, you may need to register and create an account.
  • You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

SMS Communication Terms

By providing your phone number and opting into SMS communications, you consent to receive text messages from Innovate The Label. These messages may include promotional content, updates regarding your orders, and information about new products or services. You acknowledge that message frequency may vary, and standard message and data rates may apply based on your mobile carrier's plan.

You may opt out of receiving SMS communications at any time by replying “STOP” to any text message you receive from us. After opting out, you will no longer receive SMS communications unless you choose to re-subscribe.

By opting into SMS communications, you agree to these terms and confirm that you are the owner of the phone number provided. Innovate The Label is not responsible for any charges incurred by your mobile carrier as a result of receiving SMS messages. For more information on how we handle your personal information, please refer to our Privacy Policy.

Mobile Terms of Service

Last updated: Oct. 25, 2024

The Innovate The Label mobile message service (the "Service") is operated by Innovate The Label (“Innovate The Label”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Innovate The Label’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Innovate The Label through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Innovate The Label. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18447945843 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Innovate The Label mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18447945843 or email contact@innovatethelabel.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Product Purchases

  • All orders are subject to product availability and confirmation of the order price.
  • We reserve the right to refuse any order for reasons including but not limited to product unavailability, errors in product or pricing information.

Intellectual Property Rights

  • All content included on the website, such as text, graphics, logos, and images, is the property of Innovate, the Label or its content suppliers and protected by international copyright laws.

User Conduct

  • You agree not to use the website for any unlawful purpose or in any way that could damage the website or impair anyone else’s use of it.
  • You must not engage in any harassing, threatening, defamatory, offensive, or illegal behavior.

Privacy Policy

  • Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

Changes to the Terms

  • We reserve the right to modify these Terms of Service at any time, so please review them frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Limitation of Liability

  • Innovate, the Label will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

Governing Law

  • These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the country in which we are headquartered.

Contact Information

For any questions or concerns about these Terms of Service, please contact us at contact@innovatethelabel.com.

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.